Article 1: Applicability, enforceability and purpose of the General Terms and Conditions of Sale

These General Terms and Conditions of Sale (hereinafter the “GTCS”) are offered by STPHARMA, a Belgian company whose registered office is located at 262A Rue Van Soust, Brussels, registered with the ECB under number 0712.843.991 (hereinafter “STPHARMA or the seller”).

Definitions : 

“Site”: oyl-cbd.com and all its pages.

“Products”: all the products that can be purchased on the Site.

“Customer”: the Internet user making a purchase of Product(s) on the Site.

The General Terms and Conditions of Sale apply to the online sale of Products appearing on the Site.

Internet users visiting the Site and interested in the products offered by STPHARMA SRL are invited to read these GTC carefully, print them out and/or save them on a durable medium, before placing an order on the Site.

The Customer acknowledges having read the GTS and accepts them in full and without reservation. 

This acceptance may consist, for example, of the Customer ticking the box provided for this purpose.

Access to the site is free for any person over the age of 18.

Acceptance of the GTC implies that Customers have the legal capacity to do so. If the Customer is a minor or does not have this legal capacity, they declare that they have the authorisation of a guardian or their legal representative.

The Customer acknowledges the evidential value of the seller’s automatic recording systems and, unless he/she provides proof to the contrary, waives the right to contest them in the event of a dispute.

Article 2: Modification of the GCS

STPHARMA SRL reserves the right to modify these terms and conditions of sale at any time by publishing a new version on the site. As a result, the GCS applicable to the Customer will be those in force on the date of his/her order on the site.

Article 3: Severability of GTC clauses

The nullity of a contractual clause does not entail the nullity of the GTCS, unless it is a determining clause that led one of the parties to conclude the sales contract.

The temporary or permanent non-application of one or more clauses of the GCS by STPHARMA SRL shall not constitute a waiver on its part of the other clauses of the GCS, which shall continue to have effect.

Article 4: Products

The Website offers the online sale of CBD (Cannabidiol) based products. All these products are derived from varieties of hemp whose cultivation is authorized in Europe, with a THC content of less than 0.2%.

The products offered are those shown on the Site, while stocks last. STPHARMA SRL reserves the right to modify the product range at any time.

Each product is presented on the Website in the form of a description of its main technical characteristics (capacity, use, composition, etc.). The photographs are as accurate as possible but are not binding on STPHARMA SRL. The sale of the Products presented on the Site is intended for all Customers residing in countries that fully authorize the entry of these Products into their territory.

The Products offered on the Site are not medicines and are not intended to diagnose, treat, cure or prevent any disease or medical condition. If you require medical care or assistance, you should consult a doctor.

Legislation does not allow us to advise you on the therapeutic or medical use of CBD (Cannabidiol). We recommend that you consult your doctor on this subject, in particular to check with him or her that there are no contraindications for your state of health and that this cannabinoid does not interact with certain medicines.

Article 5: Prices 

Prices are indicated, for each of the products listed in the site catalog, in Euros (€) including all taxes (TTC), but excluding delivery and transport costs.

The sale price of the Product is that in force on the day the order is placed.

Delivery and transport costs are mentioned before the order is validated and are invoiced in addition, except when the order exceeds a sum previously announced on the “XXXX” page of the XXXXX site.

The total amount due by the customer is indicated on the order confirmation page.

In the event of a price promotion, STPHARMA SRL undertakes to apply the promotional price to all orders placed during the period in which the promotion is advertised. 

STPHARMA SRL reserves the right to modify its prices at any time, while guaranteeing the customer the application of the price in force on the day of the order.

Article 6: Customer account, Ordering, Contract conclusion stages

Before placing an order on the Site, the Customer may create a customer account. To this end, they must fill in a form in the “XXXX” section with their personal details. The Customer undertakes to provide accurate information and not to impersonate a third party or change his/her age.

The Customer provides his/her e-mail address and a password which will be used to identify him/her on the site at a later date. The identifier and password are personal and the Customer undertakes not to share them. 

To place an order, the Customer, after having filled his/her virtual basket with the products selected and the quantities desired, then clicks on the “XXXXX” button and provides the information related to the delivery and the method of payment. 

Before clicking on the button referred to in the paragraph above, the Customer can check the details of their order and its total price and return to the previous pages to correct any errors or amend their order.

The sales contract is formed when the customer sends confirmation of his/her order.

An email acknowledging the receipt of the order and payment will be sent by STPHARMA as soon as possible.

STPHARMA reserves the right to refuse any order for legitimate reasons and more particularly if the quantities of products ordered are abnormally high for customers who are consumers.

Article 7: Payment and terms of payment

The price of the Products is payable in full once the order has been confirmed. Payment is made online by bank card.

Credit card payments are made using secure transactions provided by an online payment platform provider.

This Site does not have access to any data relating to the Customer’s means of payment.  Payment is made directly to the bank or payment service provider receiving the Customer’s payment.

Article 8: Delivery

Unless otherwise stated on the Site during the ordering process or in the description of the Products ordered, STPHARMA undertakes in all cases to deliver the Products within a maximum of thirty (30) days after the conclusion of the contract with a Customer.

The Customer may refuse a parcel at the time of delivery if he/she notices an anomaly concerning the delivery (damage, Product missing in relation to the delivery note, damaged parcel, broken Products). Any anomaly must be indicated by the Customer on the delivery slip, in the form of handwritten reservations, accompanied by the Customer’s signature. In order to exercise his/her right of refusal, the Customer must open the damaged or defective package(s) in the presence of the carrier and have the carrier take back the goods in question. Failing to comply with these instructions, the Customer will not be able to exercise its right of refusal, and STPHARMA will not be obliged to comply with the Customer’s request to exercise its right of refusal.

If the Customer’s parcel is returned to the seller by the post office or by other postal service providers, the seller will contact the Customer on receipt of the returned parcel to ask him/her what action to take on his/her order. If the Customer has mistakenly refused the parcel, they may request that it be sent back by first paying the postal charges for the new shipment. Postal charges will have to be paid even for orders where postage was free when the order was placed.

In the event of a delivery error or exchange (if the right of withdrawal is applicable, i.e. if the Customer is a consumer and the contract entered into to acquire the Product allows withdrawal), any product to be exchanged or refunded must be returned to the seller in its entirety and in perfect condition. The seller cannot be held responsible for any defects resulting from the Customer’s clumsiness or faulty handling.

Any delay in delivery in relation to the date or time indicated to the Consumer Customer at the time of ordering or, in the absence of an indication of date or time at the time of ordering, in excess of thirty (30) days from the conclusion of the contract may result in the cancellation of the sale at the initiative of the Consumer Customer, at the Consumer’s written request by registered letter with acknowledgement of receipt, if after having enjoined the seller to make the delivery, the seller has not complied. The Consumer Customer will then be reimbursed, at the latest within fourteen (14) days of the date on which the contract was terminated, for all sums paid. This clause is not intended to apply if the delay in delivery is due to force majeure.

If you have any questions or if you encounter the slightest problem concerning the tracking or delivery of your order, please contact the XXXX department, giving them the tracking number for your parcel:

By e-mail to info@oyl-cbd.com

Article 10: Customer service

Customer service for this Site is available by email at the following address: info@oyl-cbd.com or by post at the address indicated in the legal notice.

Article 11: Liability

STPHARMA may not be held liable for non-performance of the contract entered into due to the occurrence of an event of force majeure. With regard to the Products purchased, STPHARMA shall not be held liable for any indirect damage, operating loss, loss of profit, damage or expenses incurred as a result of the present contract.

The choice and purchase of a Product is the sole responsibility of the Customer. 

The total or partial impossibility of using the Products, in particular due to incompatibility of equipment, may not give rise to any compensation, reimbursement or liability on the part of the seller, except in the case of a proven hidden defect, non-conformity, defect or exercise of the right of withdrawal if applicable, i.e. if the Customer is not a consumer and the contract entered into to acquire the Product or Service allows withdrawal, in accordance with the applicable legal provisions.

The Customer expressly acknowledges that he/she uses the Site at his/her own risk and under his/her sole responsibility. The Site provides the Customer with information on an indicative basis, with imperfections, errors, omissions, inaccuracies and other ambivalences likely to exist. In any event, the seller may not be held liable under any circumstances:

• any direct or indirect damage, in particular with regard to loss of profits, loss of earnings, loss of customers, loss of data, etc., which may result from the use of the Site or, on the contrary, from the impossibility of using it;
•  malfunction, unavailability of access, misuse or incorrect configuration of the Customer’s computer, or the use of a browser that is not widely used by the Customer;
•  the content of advertisements and other links or external sources accessible by Customers from the Site.

The photographs and visuals of the Products presented on the Site are not contractual in nature and the Vendor may not be held liable if the characteristics of the Products differ from the visuals on the Site or if the latter are incorrect or incomplete.

Article 12: Intellectual property rights

All elements of this Site belong to the Vendor or to a third party authorized by the Vendor, or are used by the Vendor with the authorisation of their owners.

Any reproduction, representation or adaptation of the logos, textual, pictorial or video content, without this list being exhaustive, is strictly prohibited and is tantamount to counterfeiting.

Any Customer guilty of counterfeiting may have their account deleted without notice or compensation and without this deletion constituting damage to them, without prejudice to any subsequent legal proceedings brought against them by the seller or its agent.

The trademarks and logos contained on the Site may be registered by the seller or, where applicable, by one of its partners. Any person proceeding to their representation, reproduction, imbrication, distribution and rebroadcasting incurs the penalties provided for by the applicable legislation and regulations.

Article 13:  Disputes, applicable law and competent court

This contract and the GTC governing it are subject to Belgian law, subject to the mandatory rules of the consumer’s country of residence. 

In the absence of an amicable agreement, any dispute relating to the existence, interpretation, conclusion, performance or breach of the contract, as well as to all documents related to this contract, will fall within the exclusive jurisdiction of the French-speaking courts and tribunals of Brussels (Brussels division).